Hi, this is CIMALL.

we are sorry about that.

this on-line shopping mall does not provide the service.

we will consider about the issue in order to provide better service for overseas fans.

we will produce and prepare more products for overseas fans who purchase the light stick at the on-site. however, we cannot guaranty that all fans can purchase it at the place.

thanks you for your request.

[ Original Message ]
To whom it may concern,

Hope you are doing well.
We noticed that the on-site collection of light sticks is only available on Korea website but not on the global website and we would like to know whether it’s possible to change that. A lot of global fans will come to the cix fanmeeting in late Feb and it makes more sense for us to collect it on-site. This also reduces your workload to distribute the lightsticks to different countries.

Since most global fans don’t have a korean phone number which is compulsory to open an account on the Korean website, we hope you can consider adding the on-site collection on global website.

Thank you very much for your consideration.